Operation Lead

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Description (Responsibilities)

• System Uptime & Continuity: Direct the daily operation and preventive/predictive maintenance of all critical plant utilities to ensure zero disruption to core business or manufacturing operations.
• Life Safety Systems (LSS) Management: Oversee the integrity, testing, and compliance of Life Safety Systems, including Fire Protection (sprinklers, clean agent systems), Gas Detection, Toxic Gas Monitoring Systems (TGMS), and Emergency Command Centers.
• Mechanical Infrastructure Supervision: Manage plant mechanical assets, ensuring precise environmental controls through large-scale HVAC systems, chillers, cooling towers, air handling units (AHUs), compressed air (CDA), and water treatment plants.
• Electrical Power Distribution: Ensure the reliability of the plant’s electrical hierarchy, coordinating the upkeep of High Tension (HT) switchgears, transformers, Main Switchboards (MSB), Emergency Diesel Generators, and industrial UPS networks.
• Compliance & Authority Liaison: Serve as the main point of contact for safety, environmental, and utility regulators (e.g., DOSH, DOE, Suruhanjaya Tenaga, Fire Department) to maintain all operating licenses and safety permits.
• Emergency Response Leadership: Act as a core commander or advisor for the site Emergency Response Team (ERT), establishing robust business continuity plans (BCP) and leading Root Cause Failure Analysis (RCFA) after critical incidents.
• Supervise & Coach entire shift crew (Shift Leaders, Shift technicians, LV Chargeman & I&C technicians) & ensure the team technical capability/troubleshooting skills
• System Operations: Manage day-to-day operations for critical building systems, including HVAC/chillers, power distribution (LV/MV), emergency generators/UPS, BMS/controls, fire and life safety, plumbing, and elevators.
• Team & Vendor Management: Lead internal technicians and supervise external service vendors/contractors; define scopes, oversee site work, verify service delivery, and validate invoices.
• Maintenance & Compliance: Ensure preventive, predictive, and corrective maintenance are executed according to OEM standards, CMMS schedules, and EHS (Environment, Health, and Safety) regulations.
• SLA & Incident Management: Drive zero-incident safety cultures, monitor SLA/KPI compliance, conduct root cause analyses (RCA) for operational gaps, and lead toolbox talks or risk assessments.
• Lifecycle & Projects: Support minor works, asset lifecycle planning, energy optimization, and system upgrades with minimal or zero business disruption.

Job Requirements & Qualifications

• Education: Bachelor’s degree / Diploma Graduate in Mechanical, Electrical, Instrumentation & Control (I&C), or Facilities Engineering.
• Experience: Typically 3 to 5 years (or more depending on site scale) of hands-on facilities or shift operations experience in commercial, manufacturing, or mission-critical environments.
• Technical Skills: Strong working knowledge of electrical, mechanical, fire/life safety, and building management systems (BMS).Familiarity with Computerized Maintenance Management Systems (CMMS) and service management software.
• Language & Soft Skills: Proficiency in English and local languages (such as Bahasa Malaysia for local operations); strong leadership, vendor negotiation, problem-solving, and communication skills.

Location:

Job Tags:

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.