Payroll Senior Analyst (HR Service Delivery)

Job Description

We are seeking a highly skilled and motivated Payroll Senior Analyst to join our dynamic team. The ideal candidate will demonstrate strong work hygiene, excellent responsiveness, and sharp critical thinking skills — bringing the problem-solving depth and cognitive rigor needed to deep dive into complex issues and drive strategic decision-making.

 

Roles & Responsibilities:

• Oversee payroll operations of APAC countries through management of country vendor service levels and ensure compliance to local regulations.
• Engage with internal stakeholders to understand requirements and provide support in all matters representing the payroll function. Closely manage escalations as key POC.
• Collaborate with country, regional and global departments to develop solutions to complex payroll and related matters.
• Work within a dynamic team of colleagues from multiple locations where cross support to other colleagues is also required.
• Take ownership of processes and serve as point of contact for all payroll operations escalations and query resolution.
• From time to time undertake special projects and initiatives to achieve more efficient and compliant operations.
• Ensure all administration is maintained for: filing standards; closing of customer queries, and other regulatory requirements, etc.

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Job Qualification

• Bachelor’s degree required
• 5-6 years of relevant experience in accounting, consultancy, finance operations, taxation, process re-engineering or a related field
• Strong work hygiene, excellent responsiveness, and sharp critical thinking skills — with the problem-solving depth to navigate complex payroll issues independently
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Attention to detail and accuracy

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.