Internship - Customer Care

Company Description

SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 89,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

Job Description

• Interact with customers via inbound telephone calls to provide information and assistance.
• Assist with processing transactions and reply to inquiries about products and services.
• Assist in recording customer interactions, details of inquiries, complaint or comments as well as actions taken.
• Assist the Section Head / Sales team in following up on business prospects.
• Perform any other responsibilities as assigned by your reporting manager / supervisor.

Qualifications

• Diploma or bachelor’s degree in any course from a recognized university / college.
• Good personality, independent, and a good team player.
• Has a positive attitude to learn.
• Fluent in spoken Mandarin; written proficiency is an added advantage